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Experience
a new way to travel

Enjoy the trip, we’ll take care of your luggage

The personalized luggage pickup and delivery service for a trip with total freedom. Discover, explore, relax: wherever you are, your luggage will reach you exactly where and when you want it.

Book a pickup

How it works

We come to you.

Choose the pickup location and time: a hotel, apartment, station or wherever your journey starts.

We keep them safe.

Your bags are identified, sealed with a tamper-evident seal bearing a unique code and stored with care.

We deliver wherever you want.

Choose when and where to receive them: another hotel, a station, the airport or your next stop.

FAQ

The most common questions

Find out the most common questions about our service. It's important to us to always make your experience lighter.

SuiteBags is a personalised luggage pickup and delivery service for travellers, designed to make your journey easier before check-in and after check-out.

Request pickup and delivery through the website. A professional driver comes to your chosen address, stores your bags securely for as long as you need and delivers them to your destination. Our team is available to help.

The price depends on storage time, the number of bags and their type. Send your trip details to receive a quote before any payment.

Your driver seals each bag with a tamper-evident seal bearing a unique code. During the service, you have access to the contact details of the driver responsible for your luggage.

Contact our team with your request ID to make changes. Cancellation is free until midnight on the day before pickup. For same-day pickups, you can cancel free of charge within 30 minutes of confirmation. On the pickup day, cancellations up to 30 minutes before pickup incur 50% of the service cost. No-shows and all other cases incur the full cost. See the Terms and Conditions for the full booking conditions.

A few hours, one or more days, or more than a week. Contact us for a tailored solution for longer storage.

Use our contact form, email info@suitebags.com or message us on WhatsApp at +39 353 4471379.

PLAN YOUR BAG-FREE TIME

Where should we
pick up your bags?

Tell us where to collect and deliver them. We’ll confirm availability and send you a tailored quote.

01 Your journey02 Your details

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Start typing an Italian address, hotel, station or airportSuggestions are limited to Italy and use OpenStreetMap / Photon.
Start typing an Italian address, hotel, station or airportSuggestions are limited to Italy and use OpenStreetMap / Photon.
Pickup date and time
Choose a date first
Delivery date and time
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All times are in Italy’s local time (Europe/Rome).

Large suitcases
1
Cabin bags
0
Backpacks
0
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Your experience matters to us

I used SuiteBags in Florence to have my bags taken to the airport. Pickup was on time and the suitcases arrived without any problems. Handy for spending a bit more time in the city without carrying them around.

Anna M.

I had a few hours before my train in Florence. Left my suitcase with SuiteBags and it worked out well. Handy.

Luca R.

I’m a host and recommend SuiteBags to my guests for their luggage. It’s useful for my business, and I’ve also received commissions on bookings.

Sofia P.

I work as a driver with SuiteBags. The flexibility and earnings suit me well. There are tips now and then too, which are always appreciated.

Marco T.